Computer House Call helps individuals and companies with everything from training on how to use email to fixing network issues. With the original founder going into retirement, Andy Wallace and his coworker were offered the opportunity to co-own Computer House Call in 2019, a company where they had both been working as IT consultants for several years. Three years into ownership, Computer House Call has acquired another company and has expanded their services to include water damage repair for cell phones and computers.
Andy and his business partner use HAQM Business primarily to buy computers, parts, and IT peripherals to help service their clients. Andy shares his favorite HAQM Business features below.
“I love it [IT consulting]. People are always so thankful and happy that they don't have to buy a new computer. You know, that's always good news. A couple of small, cheap upgrades and their computer is still good for another two or three years.” - Andy Wallace, Partner, Computer House Call
"The HAQM Tax Exemption Program is convenient, since we're a reseller [and exempt from tax]."
“Pretty much everything is available on HAQM Business. I don't have to go to other vendors very often.”
“The business-only pricing is nice. If I see I'm saving three dollars on a solid-state drive, then I think I’m kicking butt. I notice it, of course.”
"We use Business Prime because we need parts fast and the faster we can fix our clients' computers, the happier they are.”
Andy is going to explore customer surveys through Delighted, a benefit of a Business Prime account. “[Delighted] sounds interesting. We collect email addresses and we know that we're going to do something with that data eventually, but we just didn't know what to do with it all yet,” stated Andy.
HAQM Business enabled Computer House Calls to streamline its procurement process, saving time and reducing costs. By leveraging HAQM's vast catalog, the company gained access to a wide range of IT products and supplies, ensuring quick delivery for critical projects. Features like multi-user accounts, spend analytics, and recurring delivery simplified operations, optimized budgeting, and enhanced productivity. This partnership highlighted HAQM Business as an effective solution for small businesses seeking efficiency and scalability.
Was this helpful?